NEW PATIENT WELCOME LETTER



Welcome to Windsor Community Acupuncture!

Please take a moment to read through this important information so you can get a sense of what to expect.


What's Different About Windsor Community Acupuncture?

The clinic is filled with comfortable recliners clustered in groups in a large quiet soothing space. Treating patients in a community setting has many benefits: it's easy for friends and family to come in for treatment together; many patients find it comforting and relaxing which makes the healing process so much better. The average treatment lasts about 40 minutes but you are welcome to stay longer if that's what you'd like. In any case you should allow for up to an hour from start to finish in order not to be rushed. Please schedule accordingly.

However, what is most different about Windsor Community Acupuncture is our pricing structure. Most acupuncturists conventionally charge between $80 and $120 EACH treatment. Read on to learn more about our affordable structure...


Payment System


There is a sliding scale of $20-$40

You decide what you can pay within that scale. It is completely up to you. You will NEVER be asked for any personal information regarding your income. First visits to the clinic please include a $15 intake processing fee. This means that the very first time you come in for a treatment you will pay a minimum of $35 for your treatment. All subsequent visits to WCA fall on the sliding scale of $20-$40. Payment is due at the time of your visit.


Payment Box & Card Machine

Box is clearly marked, located against the south wall.  You may pay either before or after your treatment. It's up to you. Please feel free to make payment without supervision as the acupuncturist may be busy in the clinic.

Check: simply drop your check into the box. Please make them out to “Windsor Community Acupuncture”

Cash: place cash in one of the available envelopes next to the box, write your name on the envelope and drop it into the box. (This information is also available near the box to help remind you).

Credit Card: Please refer to the simple instructions above the machine. You will also be given a first time tutorial on how to use it.

...you're done!


Bathroom

Feel free to use the bathroom down the hall. It is accessed through the door in the corner of the room with a sign on it. Be sure to take the key with you. Please be sure to use the bathroom before you begin treatment as it will take over 30 minutes.

(OVER)



Commitment To You

We want to make it possible for you to receive acupuncture regularly enough and long enough to get better and stay better. We want to give you the tools to take care of your own health so that you will not need to rely on Big Insurance or Big Pharmaceuticals for costly, high-tech interventions. We are deeply committed to sustainability at every level of this practice.


What's Needed From You...


Responsibility

Windsor Community Acupuncture does not provide primary care. Acupuncture is a wonderful compliment to Western medicine, but it is not a substitute for it. If you think you might have a serious medical problem or if you want someone to go over the details of your medical history, you need to see a primary physician (ND, MD, or DO). We can provide complimentary care for conditions which also require a physician's attention. Acupuncture is often very helpful for side effects of chemotherapy, Lyme disease, Hepatitis, etc. but you must also take responsibility for your own health.

Commitment to yourself

Acupuncture is a process. More often than not, a series of treatments is required in order to resolve a problem. On your first treatment you will be given a treatment plan to take home. That is where you must ultimately decide and make best use of the sliding scale without hesitation.


Community-Mindedness

The soothing atmosphere in the clinic exists because all patients create it by

relaxing quietly together. We appreciate everyone’s presence! This kind of collective stillness

is a rare and precious thing in our rushed and busy society. Part of our success is that our

patients learn the “routine” and take on a lot of responsibility for their appointments. Here are just a few...


  • Make sure you take care of everything before the needles are placed

  • Show up on time (every minute counts when scheduling 10 minute intervals)

  • Cancel appointments within 12 hours

  • TURN OFF YOUR CELL PHONE

  • Do NOT wear perfume, after shave, smoke cigarettes or any other smoke before coming to WCA (many are chemically sensitive)

  • Upon sitting, remove your shoes and socks as soon as possible to be ready.

  • Be very brief and to the point about your chief complaint. There is little time to talk about anything else.


THANK YOU AND ENJOY YOUR Time HERE AT WINDSOR COMMUNITY ACUPUNCTURE